Online Choice Architecture In Digital Markets - New Guidance

Introduction

The Information Commissioner’s Office and the Competition & Markets Authority recently published a position paper ‘Harmful design in digital markets’ calling for online businesses to stop the use of online choice architecture designed to limit or affect consumer choice as well as diminishing control over personal data.

This virtual classroom seminar presented by compliance & ethics expert Robert Bond will provide practical examples of when online services need to change their online choice practices.

What You Will Learn

This live and interactive session will cover the following:

• An overview of the ICO and CMA concerns
• How design choices can lead to data protection, consumer and competition harms
• What laws could be infringed
• Examples of harmful nudges, bundled consent and biased framing
• Requirements of the regulators

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.