Careers at MBL

About MBL

MBL is a leading learning and development provider for professional service firms. More than 210,000 delegates in 24,000 different organisations spanning 85 countries have chosen MBL to deliver over 1.6 million hours of training, both online and in person.

You will be responsible for scheduling repeat dates for online and face to face events to ensure we have a full programme of viable events utilising your diary management and attention to detail skills and meeting the monthly team target.

Key Responsibilities

• Involved in co-ordinating speaker availability and identifying opportunities for product enhancements by checking the content is up to date
• Schedule annual calendars for identified speakers
• Request and secure dates for online and face to face events to achieve monthly team targets
• Ensure Basecamp and the company database are updated in a timely manner
• Checking GP% metrics to ensure a course is viable to repeat
• Liaising with the product management team at the end of a product life cycle
• Assist the product management team with additional tasks as required which may include rearranging filming dates and speaker research

Key Skills

• Ability to work independently with good time management
• Strong diary management and administration skills with accuracy and attention to detail
• Excellent communication skills
• Ability to build strong working relationships with internal and external clients
• Professional and courteous telephone manner
• Excellent IT skills, proficient in the use of Microsoft Office
• A minimum of 12 months’ experience in an administration role, preferably gained in a professional services environment. Consideration will also be given to a recent graduate who can demonstrate the required key skills.

Position

• Fulltime - 35 hours/week
• Working hours - 9am to 5pm
• Salary – Negotiable based on experience
• Fully remote

Equality, Diversity and Inclusion

We are committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief and are proud to be an equal opportunities employer.

All applications received will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background.

This vacancy may be removed or suspended at any time if a large volume of applications are received

Benefits:

• Company pension
• Cycle to work scheme
• Gym membership
• Health & wellbeing programme
• Life insurance
• Private medical insurance
• Referral programme
• Sick pay
• Work from home

Schedule:

Monday to Friday

Education:

GCSE or equivalent (required)

Experience:

B2B professional service: 1 year (required)

Work Location: Remote

About MBL

MBL is a leading learning and development provider for professional service firms. More than 210,000 delegates in 24,000 different organisations spanning 85 countries have chosen MBL to deliver over 1.6 million hours of training, both online and in person.

You will be responsible for creating and managing a selection of new products in the format of webinar recordings, seminars and live online events involving research skills, speaker liaison and diary management. A target driven role with individual and team targets to be met as well as ensuring our high quality standards are maintained with attention to detail and accuracy and that the very latest legal, tax or compliance content is covered.

Key Responsibilities

• Responsible for day-to-day liaison with speakers (existing and new) regarding speaking opportunities
• Extensive research into new products across all areas of law, accountancy, and other professional service sectors
• International Competitor analysis
• Producing well written, high quality programme outlines
• Implementing improvements and maintaining quality control for existing products
• Utilising the PD Matrix to ensure any gaps are filled for new programmes within your assigned sectors
• Maintaining accurate and up to date systems for product development
• Maintaining profitability targets when updating outlines to ensure it is a topic that meets commercial needs
• Ensuring that the product range is constantly evolving to meet identified market needs across all selling channels.
• Meeting both individual targets and contributing to the wider team targets
• Building internal relationships across departments and working closely with internal teams particularly Event Operations and Marketing
• Any other related duties as required that are within your skill or ability

Additional Skills & Responsibilities

• Excellent communication and interpersonal skills
• Strong research & analytical skills
• Good time management & organisational skills
• Ability to multi-task and work to tight deadlines
• Strong working knowledge of Microsoft office including Excel and Outlook
• Prior experience in a legal, accountancy or other professional service firm may be beneficial

Terms

Working hours: 35 Hours (9am – 5pm)

Fully Remote/Home working

You must be a UK resident with right to work

25 Days Paid Holiday + Bank Holidays

Pay: £25,000.00-£30,000.00 per year

Equality, Diversity and Inclusion

We are committed to providing fairness and equal opportunity for all regardless of age, gender, gender identity, ethnic origin, disability, sexual orientation, marital or transgender status, nationality, religion or belief and are proud to be an equal opportunities employer.

All applications received will be considered based on their merit alone and we welcome applications from all suitably qualified individuals regardless of background.

This vacancy may be removed or suspended at any time if a large volume of applications are received

Benefits:

• Work from home
• Company pension
• Referral programme
• Cycle to work scheme
• Life insurance
• Private medical insurance
• Health & wellbeing programme
• Sick pay
• Paid volunteer time
• Gym membership