Negotiating Settlement Agreements - The Soft Skills Needed for HR Professionals & People Managers

Introduction

Negotiating a settlement agreement can be difficult as it must work for both the organisation and the employee.

To do this successfully you must have the appropriate soft skills.

During this virtual classroom seminar, employment law expert Kathy Daniels will use a series of role plays and discussions to provide junior practitioners, HR professionals and people managers with a solid understanding of the soft skills needed to manage settlement agreements more effectively.

What You Will Learn

This live and interactive session will cover the following:

• Negotiation skills
• Listening
• Note taking
• Questioning
• Reading body language
• Managing conflict situations
• Non-verbal communication
• Opening and concluding a discussion

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.