Improving Your ‘Order to Cash’ Process - A ‘How To’ Guide for Credit Control Staff

Introduction

Presented by expert speaker Jenny Esau, this virtual classroom seminar will focus on the ‘order to cash’ process and how this can improve cash flow and reduce risk of bad debt within professional service firms.

This session will also be of interest to accounts administrators and others with financial responsibilities who would like a better understanding of the commercial aspects of running a business.

What You Will Learn

This live and interactive session will cover the following:

• Cost of credit
• Financial risk assessment
• Terms and conditions
• Contract offer and acceptance
• Disputed invoice management
• Late Payment Legislation
• Collection strategies, customer types & letter cycles
• Pre action protocols
• Legal proceedings overview
• Management reporting

Recording of live sessions: Soon after the Learn Live session has taken place you will be able to go back and access the recording - should you wish to revisit the material discussed.